Privacy Policy

Last Updated: June 2026

Welcome to Lumi.

Lumi respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your choices when using the Lumi mobile application.

Information We Collect

When you use Lumi, we may collect:

Account Information

Email address (if you create an account)
Sign in method

Health & Lifestyle Data

Meals and food intake
Symptoms and wellness notes
Cycle and hormonal data
Other health information you choose to log

Usage Data

App interactions and preferences
Device type and operating system
Crash reports and diagnostics

How We Use Your Information

To provide and personalize your experience in Lumi
To generate insights about your gut health patterns
To improve app features and performance
To send important updates (with your consent)

How We Share Your Information

We do not sell your personal information. We may share data only in limited cases:

With service providers who help operate the app
To comply with legal requirements or protect rights
With your explicit consent

Data Security

We use industry-standard security measures to protect your data. However, no method of electronic storage is 100% secure. We are committed to keeping your information as safe as possible.

Your Rights

Depending on your location, you may have rights to:

Access, update, or delete your personal data
Restrict or object to processing
Withdraw consent at any time

To exercise these rights, contact us using the details below.

Children's Privacy

Lumi is not intended for users under the age of 13 (or the applicable age in your country). We do not knowingly collect personal information from children.

Important Disclaimer

Lumi provides general wellness insights based on the data you enter. The app and its content are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition or symptoms. Never disregard professional medical advice or delay in seeking it because of information provided by Lumi. If you think you may have a medical emergency, call your doctor or emergency services immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted within the app and reflected by the updated date above.

Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: hello@creativelab.io.vn